Is the subscription per person?
No. The subscription belongs to the organisation and includes a practical number of active people. Requesters, technicians and supervisors can work under one account without a separate invoice for every login.
What changes between plans?
Scale, not the maintenance workflow. Every plan includes job cards, preventive work, checklists, evidence, reporting, history, branding and access controls. Move up when the organisation has more active people or machines.
How does the free month work?
Every new organisation gets the complete workflow free for its first month. No card is required at signup and paid checkout opens when that trial ends.
How does annual billing work?
After the free month, the annual charge buys the next twelve months for the price of ten monthly payments. Core is R9,900, Team is R24,900 and Plant is R49,900 for the paid year.
Can organisations outside South Africa subscribe?
Yes. Businesses outside South Africa can sign up, use the free month and subscribe by card. Plans are charged in South African rand (ZAR): your bank converts the amount into your currency and may add a foreign transaction fee, so the figure on your statement can move a little between renewals. Add your billing country and company registration or VAT/tax number before checkout so your invoices show them.
Do prices include VAT?
The price shown is the full amount charged. Where South African VAT applies it is already included, and every payment gets an invoice showing the VAT treatment. A business outside South Africa is not charged South African VAT on a qualifying export of services and accounts for any local VAT, GST or sales tax itself.
How are payments and card details handled?
Recurring card payments use Paystack's secure hosted checkout. UPWRKS never stores a full card number or CVV; Super Admins see only the masked payment method, invoices, transactions and billing history.